Notification	Who receives it	When is it sent	What the notification says
Account Locked Due to Failed Login Attempts	Customer Admin	When a user account is locked after multiple failed login attempts	Alert that the account has been locked for security reasons
Azure Entra ID Sync Failed	Customer Admin	When synchronisation with Azure Entra ID fails	Alert that identity synchronisation has failed
Bank Account Activated	Customer Admin	When a bank account is successfully activated	Confirmation that the bank account is active
Bank Account Deactivated	Customer Admin	When a bank account is deactivated	Notification that the bank account is no longer active
Bank Account Edited	Customer Admin	When bank account details are updated	Informational update that bank account details changed
Bulk document processing completed	Customer Admin	When a bulk document upload finishes processing	Summary of processing results
Campaign invitation	User	When a user is invited to join a campaign	Invitation to participate in a campaign
Campaign reminder	User	When a reminder is sent for an active campaign	Reminder to engage with the campaign
Company Onboarding Comment	Customer Admin	When a comment is added during company onboarding	Notification of a new onboarding comment
Confirm email on 2FA email registration	User	When a user registers an email address for 2FA	Request to confirm the email address
Email confirmed (after email is updated via profile page)	User	When a user confirms a newly updated email address	Confirmation that the email address was verified
Credit Note Allocation Report	Customer Admin	When a credit note allocation report is generated	Availability of the credit note allocation report
Company activated	Customer Admin	When a company is enabled on the platform	Confirmation that the company is active
Company rejected	Customer Admin	When a company fails onboarding or approval	Notification that the company was rejected
Daily summary – Instrument(s) pending action	Customer Admin	Once per day when instruments require action	Daily overview of pending items
Disbursement Notification To Payers	Payer	When disbursement related to a payer is completed	Notification that a disbursement has occurred
Disbursement Notification To Sellers	Seller	When funds are disbursed to a seller	Confirmation that payment has been made
Force 2FA Enabled	Customer Admin	When mandatory 2FA is enabled for the company	Notification that 2FA is now required
Funded Instrument Is Due	Customer Admin	When the repayment due date is reached	Reminder that repayment is due
Funded Instrument Due in 1 day	Customer Admin	One day before the repayment due date	Final reminder that repayment is due tomorrow
Funded Instrument Due in 3 days	Customer Admin	Three days before the repayment due date	Reminder that repayment is approaching
Funded Instrument Due in 7 days	Customer Admin	Seven days before the repayment due date	Early reminder that repayment is approaching
Instrument Funded	Seller / Payer	When the instrument status changes to Funded	Confirmation that financing has been completed
Funded Instrument Is Overdue (Outside Grace Period)	Customer Admin	When repayment remains unpaid beyond grace period	Escalated overdue alert
Funded Instrument Is Overdue (Within Grace Period)	Customer Admin	When repayment is missed but still within grace period	Warning that repayment is overdue
New Instruments Pending Payer Approval (Checker)	Payer	When instruments await second-level payer approval	Action required to approve instruments
New Instruments Pending Payer Approval (Maker)	Payer	When instruments await initial payer approval	Action required to review instruments
New Instruments Pending Payer Finance Request (Checker)	Payer	When a payer finance request needs second approval	Action required to approve finance request
New Instruments Pending Payer Finance Request (Maker)	Payer	When instruments are available for payer finance	Action required to submit finance request
New Instruments Pending Seller Finance Request (Checker)	Seller	When seller finance requests await second approval	Action required to approve finance request
New Instruments Pending Seller Finance Request (Maker)	Seller	When instruments are available for seller financing	Action required to submit finance request
New Rejected Instruments (Funder Approval)	Seller / Payer	When instruments are rejected by the funder	Notification that instruments were rejected
New Rejected Instruments (Payer Approval)	Seller	When instruments are rejected by the payer	Notification that instruments were rejected
Instrument Repayment Cancelled	Customer Admin	When a repayment process is cancelled	Notification that repayment was cancelled
Instrument Repayment Reconciled	Customer Admin	When a repayment is successfully reconciled	Confirmation that repayment is complete
Instrument Repayment Initiated	Customer Admin	When repayment processing starts	Notification that repayment is in progress
Password Expired	User	When a user password expires	Prompt to update the password
Password Updated	User	When a password is successfully changed	Confirmation that the password was updated
Role Edited	Customer Admin	When a user role is modified	Notification that role permissions changed
SSO credentials have expired	Customer Admin	When SSO credentials expire	Alert that SSO access has expired
SSO credentials expire in 1 day	Customer Admin	One day before SSO credentials expire	Reminder to renew SSO credentials
SSO credentials expire in 3 days	Customer Admin	Three days before SSO credentials expire	Early warning to renew SSO credentials
User Created	Customer Admin	When a new user account is created	Notification that a new user exists
User Deactivated	Customer Admin	When a user account is disabled	Notification that a user has been deactivated

List of Notifications